Acceptable Use Policy

Draft for legal review. This document is not yet approved and is not in effect. Items marked [To be confirmed] are awaiting business and legal decisions.

You must not use North Flight to

  • Mislead customers about prices, availability, bookings or tickets
  • Present a booking or ticket as confirmed before the supplier has confirmed it
  • Sell travel you are not authorized to sell
  • Collect personal or payment data without a lawful basis
  • Scrape, overload or attempt to bypass the platform's rate limits or security
  • Impersonate another business or person
  • Publish unlawful, harmful or infringing content on your website

Enforcement

North Flight may suspend an agency account that breaks this policy. [To be confirmed]: notice and appeal process.

Acceptable Use Policy | North Flight